Introduction – Why This Policy Matters
Crazy Time Game When you use our platform, you share certain information with us. This Privacy Policy exists to answer all your questions — how that information is used, where it goes, and how long it is retained.
We believe your data belongs to you. Crazy Time GameWhether you're opening an account, placing a bet, or simply browsing – we respect your privacy at every step. Reading this document will give you a clear picture of what we do and don't do with your information.
This Privacy Policy Crazy Time GameApplies to the - website, mobile app, and all other digital services. By using this site, you are deemed to have automatically accepted this policy.
You will be notified in advance by email or SMS of any changes to this policy. For significant changes, your consent to the updated policy will be requested.
What Information Do We Collect?
Crazy Time Game Information is collected in several ways – some you provide directly, and some is collected automatically.
Information You Provide Directly
- Full name, date of birth & gender
- Mobile Number & Email Address
- Residential address & district
- Payment information (bKash/Nagad number)
- NID or passport copy for identity verification
- Messages Sent to Us During Support
Automatically Collected Information
- Device type, operating system & browser information
- IP Address & Approximate Location
- Time spent on the platform and pages visited
- Gaming & Betting Activity Data
- Technical Issues & Error Logs
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Full Name & Mobile | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID / Passport | Identity Verification (KYC) | Yes on Withdrawal |
| Payment Information | Transaction Processing | Yes |
| Notifications & Support | No (Proposed) | |
| IP & Device Information | Security & Fraud Prevention | Automatic |
How is your information used?
Crazy Time Game Your information is used only for specific, legitimate purposes. It is never used for unrelated activities without your permission.
- Creating, managing, and keeping your account secure
- Processing deposits, withdrawals, and other transactions
- Providing customer support and resolving issues
- Sending bonuses and promotional offers (subject to your consent)
- Detecting fraud, money laundering, and illegal activities
- Improving Platform Performance
- Meeting Legal & Regulatory Obligations
- Analysing user behaviour to ensure responsible gaming
If you no longer wish to receive marketing communications, you can opt out at any time by contacting support or clicking the "Unsubscribe" link in any of our emails.
Cookies & Tracking Technologies
Crazy Time GameWhen you visit the - website, we use cookies — small text files stored in your browser.
Types of Cookies We Use
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Essential Cookies – To maintain login sessions and ensure security. These cannot be disabled.
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Analytics Cookies – To understand which pages are used most. No personal data is collected.
-
Preference Cookies – To remember your language, theme, and other preferences.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
Is Your Information Shared with Others?
In plain terms – No, we do not sell your data. However, limited information may be shared with trusted partners in certain specific circumstances.
When Is Information Shared?
- With payment processors (solely to complete transactions)
- With identity verification agencies (as part of the KYC process)
- When required by legal authorities (court orders or legal obligations)
- With technology service providers (who maintain the platform)
Before sharing your data with any third party, we enter into a confidentiality agreement with them. They are not permitted to use your information for their own purposes.
In the event of a change in company ownership or business merger, user data may be transferred to the new owner. You will be notified in advance should this occur.
What measures do we take to protect your data?
Crazy Time GameWe use industry-standard technology to keep your data secure on -.
- SSL/TLS Encryption: All data transmitted on the site is encrypted.
- Database Encryption: Stored data is kept in encrypted form.
- Access Control: Only authorised staff can access specific information.
- Security Monitoring: 24/7 monitoring for suspicious activity.
- Regular Audits: Regular review of security measures.
- Two-Factor Verification: An additional layer of security at login.
However, no one can guarantee 100% security on the internet. That's why you should keep your password strong and never share it with anyone.
How Long Is Your Data Retained?
We retain your data only for as long as necessary. Once the purpose is fulfilled, it is securely deleted.
| Data Type | Retention Period |
|---|---|
| Core Account Information | For the duration of active account + 5 years |
| Transaction Information | 10 Years (Legal Obligation) |
| KYC Documents | 5 years after account closure |
| Support Contact | 3 Years |
| Logs & Activity | 1 Year |
| Marketing Consent Records | Consent Withdrawal + 3 Years |
Your Data Rights
Crazy Time GameAs a user of, you have certain important rights over your own data.
Right of Access
You can find out exactly what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Deletion
You may request that your data be deleted, subject to certain conditions.
Right to Restrict Processing
You can restrict the processing of your data in certain circumstances.
Right to Portability
You may request a copy of your data in a portable, structured format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights support@crazytimegame.wsto email us or reach out via Live Chat. We typically respond within 30 business days.
Protection of Children & Minors
Crazy Time GameAll services on are strictly for users aged 18 and above. We never intentionally collect personal data from minors.
If we discover that a minor has registered on our site, the account is immediately closed and all associated data is securely deleted.
If you believe a minor is using our platform, please contact us immediately.
Third-Party Links & Services
Crazy Time GameThe -platform uses certain third-party services, such as payment gateways and game providers. These parties maintain their own privacy policies.
- Payment processors: receive information solely to complete transactions.
- Game providers: receive limited data solely for the purpose of operating games.
- Analytics services: receive anonymised statistical data only.
Only information necessary to deliver our services is shared with third parties. They are not permitted to use that data for their own advertising or any other purpose.
Changes to the Privacy Policy
We may occasionally update this policy due to changes in law, technology, or business operations. Whenever significant changes are made, we will notify you.
- You will be notified of any changes via email or SMS.
- You will be notified of any new policies upon login.
- The date of the latest update will always be visible at the top of the page.
Even After Policy Changes Crazy Time Game Continued use of the platform will be considered acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy, requests regarding your data, or any concerns, please don't hesitate to get in touch with us.
| Support@crazytimegame.ws | |
| Live Chat | Available in Bengali 24/7 |
| Head Office | Gulshan, Dhaka – 1212, Bangladesh |
| Response Time | Typically within 24–48 hours |
Protecting your data is our highest priority. Crazy Time GamePlay on with complete peace of mind – your information is always safe with us.
The 6 Pillars of Data Protection at Crazy Time Game
End-to-End Encryption
All your data is fully encrypted during transmission and storage — no one can read it.
Your Data Is Never Sold
Crazy Time Game never sells your personal information to third parties.
Restricted Access
Your data is accessible only to those who need it – enforced through strict access controls.
Your Rights Come First
You have full control to view, correct, or delete your data at any time – just send us a request.
Regular Security Audits
Our systems are regularly audited by independent third-party experts.
Full Transparency in Bengali
Our Privacy Policy is written entirely in Bengali — no complex legal jargon, just plain and straightforward language.